General

Did I encounter a problem?

Often, you need to confirm that you really have a problem, check the tutorials and existing documents

I have a problem, how can I report it?

In the Help on the top bar of the program, click Open log folder to find the log file

If you cannot open the software, there is a log file in the location C:\Users\{replace with your user name}\AppData\Local\hanaTsuk1.shion\logs. Submit the log file to the developer and describe the problem

Users using the open source version

Submit it on github, and you can search whether the same problem already exists

Users using the steam version

The log path changes from hanaTsuk1.shion to hanaTsuk1.shion.pro

Submit it on steam or github, and you can search whether the same problem already exists

Or in Help, click Open Developer Tools, find Console in the upper column, and look for errors with a red background. (I usually recommend sending the full log file.)

The first time you open the software, it is blank

You may have encountered the same situation as this user, which cannot be solved for the time being

If not, you can use the shortcut key ctrl+shift+i to open the developer tool

How to migrate data?

For example, I use the open source version and now want to migrate the data to the advanced version

Click View-Import and Export, export the data as a compressed package in the Open Source Version, and then import the data in the Advanced Version

Windows Security Center prompts virus

Normal phenomenon, the software is not signed, please confirm whether to use it